Cisco 700-805 Exam Details & Actual Exam Questions

Exam Questions: 100
Updated On: Jul,17 2026
Certification Level: Specialist (Partner Specialization Requirement)

Cisco Renewals Manager Exam Questions

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Certification Vendor:	Cisco
Exam Name:	Cisco Renewals Manager
Exam Number:	700-805 CRM
Related Certifications:	Cisco Customer Experience Specialization
Exam Format:	Multiple choice
Available Languages:	English, Japanese
Exam Duration:	60 minutes
Sample Questions:	Cisco 700-805 Sample Questions
Exam Way:	Proctored test via Cisco authorized testing partner
Pre Condition:	Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources.
Official Syllabus URL:	https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html

Section	Weight	Objectives
Topic 1: Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics
Topic 2: Cisco Tools and Processes	20%	- Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing
Topic 3: Business Acumen	30%	- Interpret key financial terms (e.g., CAPEX, OPEX) - Describe renewal cycle and risk action planning - Evaluate products and services to meet customer goals
Topic 4: Customer Success	10%	- Define customer success - Explain customer journey & IT purchasing models
Topic 5: Customer Success Foundation	10%	- Explain the stages of the customer lifecycle - Describe recurring revenue financial terms - Explain recurring revenue financial implications - Define customer experience