Microsoft AZ-720 Exam Details & Actual Exam Questions

  • Exam Code/Number: AZ-720
  • Exam Name/Title: Troubleshooting Microsoft Azure Connectivity
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Certified: Azure Support Engineer for Connectivity Specialty
  • Exam Questions: 121
  • Updated On: Sep,06 2026
  • Certification Level: Specialty

Microsoft Troubleshooting Microsoft Azure Connectivity Exam Questions

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Microsoft AZ-720 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Troubleshooting Microsoft Azure Connectivity
Exam Number:AZ-720
Real Exam Qty:40-60
Exam Duration:100-120
Passing Score:700/1000
Related Certifications:Microsoft Certified: Azure Support Engineer for Connectivity Specialty
Available Languages:English, Japanese, Korean, Chinese (Simplified)
Exam Price:$165 USD
Exam Format:Scenario-Based Questions, Case Study, Multiple Choice, Drag and Drop, Multiple Response
Certificate Validity Period:1 Year
Sample Questions:Microsoft AZ-720 Sample Questions
Exam Way:Online proctored or in-person at Pearson VUE test centers
Pre Condition:No mandatory prerequisite. Candidates should have experience with Azure networking, hybrid environments, routing, permissions, and connectivity troubleshooting.
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/az-720/

Microsoft AZ-720 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshoot Authentication and Access Control Issues15-20%- Troubleshoot Microsoft Entra authentication
  • 1. Authentication failures
  • 2. Multi-factor authentication issues
  • 3. Password reset issues
- Troubleshoot hybrid authentication
  • 1. Microsoft Entra Connect issues
  • 2. Federation issues
- Troubleshoot authorization issues
  • 1. Permission and access problems
  • 2. RBAC issues
Topic 2: Troubleshoot Hybrid and Cloud Connectivity Issues20-25%- Troubleshoot name resolution issues
  • 1. Azure Private DNS issues
  • 2. Custom DNS server issues
  • 3. Public DNS record issues
  • 4. Domain delegation issues
  • 5. DNS audit log analysis
  • 6. Azure-provided name resolution
- Troubleshoot virtual network connectivity
  • 1. VPN gateway transit issues
  • 2. Global VNet peering issues
  • 3. Hub-and-spoke VNet issues
  • 4. VNet peering connectivity issues
- Troubleshoot Azure ExpressRoute connectivity
  • 1. Peering configuration validation
  • 2. Latency troubleshooting
  • 3. Route filtering issues
  • 4. ExpressRoute circuit reset
  • 5. Route validation and configuration
- Troubleshoot point-to-site VPN connectivity
  • 1. macOS VPN client issues
  • 2. Microsoft Entra ID authentication issues
  • 3. OpenVPN client issues
  • 4. RADIUS authentication issues
  • 5. Certificate-based VPN issues
  • 6. Windows VPN client issues
Topic 3: Troubleshoot VM Connectivity Issues5-10%- Troubleshoot Just-In-Time VM access
  • 1. JIT configuration issues
- Troubleshoot Azure Bastion
  • 1. Bastion connectivity issues
Topic 4: Troubleshoot Platform as a Service (PaaS) Issues5-10%- Troubleshoot PaaS integration issues
  • 1. Private Endpoint issues
  • 2. Service Endpoint issues
  • 3. Azure Private Link issues
- Troubleshoot PaaS services
  • 1. Azure SQL connectivity issues
  • 2. Azure Storage issues
  • 3. Azure App Service issues
Topic 5: Troubleshoot Networks25-30%- Troubleshoot Azure network security issues
  • 1. Network security analysis
  • 2. Traffic inspection
- Troubleshoot latency issues
  • 1. Network latency diagnostics
  • 2. Performance bottleneck analysis
- Troubleshoot network security groups
  • 1. Flow log analysis
  • 2. NSG rule validation
- Troubleshoot load-balancing issues
  • 1. Application Gateway
  • 2. Azure Load Balancer
- Troubleshoot Azure Firewall issues
  • 1. Traffic filtering issues
  • 2. Firewall rule configuration
- Troubleshoot routing and traffic control
  • 1. Traffic Manager issues
  • 2. Route tables
  • 3. User-defined routes
Topic 6: Troubleshoot Business Continuity Issues5-10%- Troubleshoot recovery issues
  • 1. Troubleshoot hybrid recovery scenarios
  • 2. Troubleshoot Azure Site Recovery issues
  • 3. Troubleshoot restore issues
  • 4. Troubleshoot file recovery from Azure VM backups
- Troubleshoot backup issues
  • 1. Troubleshoot Azure VM backup issues
  • 2. Troubleshoot Azure Backup Server issues
  • 3. Troubleshoot Azure Backup agent issues
  • 4. Troubleshoot scheduled backups
  • 5. Review and interpret backup logs


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