Microsoft MB-210 Exam Details & Actual Exam Questions

  • Exam Code/Number: MB-210
  • Exam Name/Title: Microsoft Dynamics 365 Sales Functional Consultant
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Dynamic 365
  • Exam Questions: 376
  • Updated On: Jul,13 2026
  • Certification Level: Associate

Microsoft Dynamics 365 Sales Functional Consultant Exam Questions

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Microsoft MB-210 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Sales Functional Consultant
Exam Number:MB-210
Exam Format:Multiple choice, Scenario-based questions, Case studies
Available Languages:English, Japanese, German, French, Spanish, Portuguese (Brazil), Italian, Chinese (Simplified)
Exam Price:$165 USD
Passing Score:700 (out of 1000)
Certificate Validity Period:2 years
Related Certifications:Microsoft Certified: Dynamics 365 Customer Experience Functional Consultant
Exam Duration:120 minutes
Real Exam Qty:40-60
Sample Questions:Microsoft MB-210 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended knowledge of sales processes, Power Platform configuration, and Microsoft 365 services
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-210/

Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure additional tools and services25-30%- Configure sales automation and extensions
  • 1. Configure custom controls and extensions
  • 2. Configure business process flows and workflows
- Configure sales insights and AI features
  • 1. Configure relationship analytics and health
  • 2. Configure predictive scoring and recommendations
- Configure integration with external systems
  • 1. Configure data import/export and synchronization
  • 2. Integrate with marketing and service modules
Topic 2: Manage core sales features30-35%- Manage sales transactions and records
  • 1. Manage sales literature and collateral
  • 2. Manage product bundles and relationships
  • 3. Create and manage quotes, orders, and invoices
- Manage lead and opportunity lifecycle
  • 1. Create and qualify leads
  • 2. Manage competitors and sales teams
  • 3. Manage opportunity stages and close processes
- Manage forecasting and analytics
  • 1. Analyze sales performance and trends
  • 2. Configure and manage sales forecasts
  • 3. Manage sales goals and metrics
Topic 3: Configure Dynamics 365 Sales35-40%- Configure core sales settings
  • 1. Configure sales territories and hierarchies
  • 2. Configure sales security roles and access
  • 3. Configure fiscal years and sales periods
  • 4. Configure product catalog and pricing
- Configure integration and settings
  • 1. Configure sales dashboards and reports
  • 2. Configure email templates and sales documents
  • 3. Integrate with Microsoft 365 and Power Platform
- Configure entities and relationships
  • 1. Customize lead, opportunity, account, and contact entities
  • 2. Configure sales process flows and stages
  • 3. Configure entity relationships and business rules


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