Microsoft MB-210 Actual Free Exam Questions & Community Discussion

  • Exam Code/Number: MB-210
  • Exam Name/Title: Microsoft Dynamics 365 Sales Functional Consultant
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Dynamic 365
  • Exam Questions: 376
  • Updated On: Jul 07, 2026
A company is implementing the Dynamics 365 Sales mobile app.
The company requires setup of several push notifications for sellers who use the app.
You need to create the push notifications.
Which feature should you use?
Correct Answer: B Vote an answer
You are configuring sales accelerator for a retail business. The company uses four tables: Lead, Quote, Product and a custom merchandise table. The default main form is used for all tables.
The company plans to implement the Up Next widget for sellers on all applicable tables. You need to configure the widget so it is displayed correctly for sellers. Solution: Add the widget to the custom merchandise table form.
Does the solution meet the goal?
Correct Answer: B Vote an answer
You are the Dynamics 365 administrator for a group of financial advisors.
Advisors must use one business process flow to guide them through the standard lead to invoice process.
Each entity has the following number of stages and steps:

You need to modify the business process flow to make it valid.
Correct Answer: C Vote an answer
Explanation: Only visible for EduDump members. You can sign-up / login (it's free).
A company uses Dynamics 365 Sales. You qualify a lead record.
Which record is created when you quality a lead? To answer, drag the appropriate record types to the correct leads. Each record type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Graphical user interface, text, application Description automatically generated

Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/qualify-lead-convert-opportunity-sales
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-opportunity-sales
You manage a Dynamics 365 Sales environment.
You need to create a dashboard that lists customers and their activities. The dashboard must include tiles that are permanently displayed.
How should you configure the dashboard? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/configure- interactive-experience-dashboards
A company manually assigns leads to salespeople.
The sales manager requires automated lead assignment rules. An administrator enables the feature. However, you are unable to access the Assignment rules area.
You need to request access from the administrator.
Which security role should you request?
Correct Answer: C Vote an answer
You manage a Dynamics 365 for Sales environment.
You need to automatically create records for salespeople when they complete phone call activities.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:

Explanation:

References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up-rules- toautomatically-create-or-update-records
A salesperson has an active quote for a customer.
The customer wants to add one product to the quote and remove one product from the quote.
You need to make the changes.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Table Description automatically generated

Reference:
https://neilparkhurst.com/2019/06/27/mb-210-microsoft-dynamics-365-for-sales-quotes/
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear in the review screen.
A company uses Dynamics 365 Sales. All users are assigned a Dynamics 365 Sales Professional license.
The company purchases a Sales Enterprise license. Users report that the Sales Hub app is not visible in the app explorer.
You need to resolve the issue.
Solution: Assign the Sales Enterprise app access security role to the users. Remove the Sales Professional license and assign the Sales Enterprise license to the users.
Does the solution meet the goal?
Correct Answer: B Vote an answer
You send a quote to a client. The client calls and negotiates a better price.
You need to send an updated quote to the client.
What is required to modify the quote? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Correct Answer:

Explanation:
You need to create a discount list for ticket sales.
Which pricing methods should you use? To answer, select the appropriate method in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
You close a lost opportunity. The company you lost the opportunity to is a competitor with whom you do business. The company is already set up with an account and competitor record in the system.
You want to track the lost opportunity without having to reopen the opportunity.
You need to track the company to the opportunity.
What should you do?
Correct Answer: C Vote an answer
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A company uses Dynamics 365 Sales to manage sales orders.
You need to create an order for a new customer.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-order-sales#create-an-order
You run a sales report for Fourth Coffee named Account Overview. The following report displays:

Correct Answer:

Explanation:
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