Oracle 1Z1-1037 Exam Details & Actual Exam Questions
- Exam Code/Number: 1Z1-1037
- Exam Name/Title: Oracle Knowledge Management Cloud 2019 Implementation Essentials
- Certification Provider: Oracle
- Corresponding Certification: Oracle Certification
- Exam Questions: 72
- Updated On: Jul,09 2026
- Certification Level: Specialist
Oracle Knowledge Management Cloud 2019 Implementation Essentials Exam Questions
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(30 Up Votes)Oracle 1Z1-1037 Exam Overview:
| Certification Vendor: | Oracle |
| Exam Name: | Oracle Knowledge Management Cloud 2019 Implementation Essentials |
| Exam Number: | 1Z0-1037 |
| Real Exam Qty: | 60-72 |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | Valid until retired; Oracle Cloud Specialist certifications do not expire under current policy |
| Exam Format: | Multiple Choice |
| Passing Score: | 66% |
| Exam Price: | $245 USD |
| Related Certifications: | Oracle B2C Service Knowledge Management |
| Available Languages: | English |
| Sample Questions: | Oracle 1Z1-1037 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended hands-on experience with Oracle Knowledge Management Cloud |
| Official Syllabus URL: | https://education.oracle.com/pexam_1Z0-1037 |
Oracle 1Z1-1037 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Knowledge Foundation Overview | 10% | - Roles, permissions, and security model - Knowledge base components and structure - Knowledge Foundation concepts and architecture |
| Integration and Maintenance | 10% | - Perform system maintenance and troubleshooting - Import/export knowledge content - Integrate with Oracle B2C Service |
| Search and User Experience | 15% | - Use faceted search and navigation - Configure Knowledge Advanced search - Optimize answer retrieval and relevance - Configure customer portal knowledge interface |
| Queues and Operational Administration | 10% | - Configure and manage queues - Manage processing tasks and assignments - Monitor system operations |
| Knowledge Advanced Content Management | 25% | - Create, edit, and manage answers and articles - Publishing workflows and approval processes - Classify products, categories, and access levels - Version control and content lifecycle |
| Reports and Analytics | 10% | - Configure dashboards and metrics - Use standard and custom reports - Analyze knowledge usage and performance |
| Service Cloud Knowledge Features | 20% | - Use common B2C Service platform features - Describe answer relationships and linking - Explain response requirements and SLAs |
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