Peoplecert ITILFNDv5 Exam Details & Actual Exam Questions
- Exam Code/Number: ITILFNDv5
- Exam Name/Title: ITIL Foundation (Version 5)
- Certification Provider: Peoplecert
- Corresponding Certification: Peoplecert Certification
- Exam Questions: 143
- Updated On: Jul,12 2026
- Certification Level: Foundation
Peoplecert ITIL Foundation (Version 5) Exam Questions
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(18 Up Votes)Peoplecert ITILFNDv5 Exam Overview:
| Certification Vendor: | PeopleCert |
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITILFNDV4 (commonly referred to as ITIL 4 Foundation) |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Practice Manager |
| Real Exam Qty: | 40 multiple-choice questions |
| Exam Price: | Varies by region (~USD 250–500 equivalent) |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple-choice, Closed book, Online proctored or test center |
| Available Languages: | English, Arabic, Chinese (Simplified), French, German, Japanese, Portuguese, Spanish |
| Certificate Validity Period: | 3 years (PeopleCert certification validity policy) |
| Passing Score: | 65% (26 out of 40 correct answers) |
| Sample Questions: | Peoplecert ITILFNDv5 Sample Questions |
| Exam Way: | Online proctored exam or in-person test center via PeopleCert |
| Pre Condition: | No formal prerequisites required. Basic understanding of IT concepts is recommended. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-foundation |
Peoplecert ITILFNDv5 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| ITIL Management Practices | - General Management Practices Overview - Technical Management Practices Overview - Service Management Practices Overview |
| Key Concepts of Service Management | - Products and Services - Value and Value Co-Creation - Organizations, Service Providers, Service Consumers |
| The Four Dimensions of Service Management | - Value Streams and Processes - Organizations and People - Information and Technology - Partners and Suppliers |
| ITIL Service Value System (SVS) | - Continual Improvement - Guiding Principles - Service Value Chain - Governance |
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