Peoplecert ITILFNDv5 Actual Free Exam Questions & Community Discussion
Which is an activity of the 'incident management' practice?
Correct Answer: C
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The board of directors approves a new digital strategy and instructs management to prioritize investment in cloud infrastructure to support future growth. Which governance activity does this represent?
Correct Answer: C
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Which term BEST describes a group of people that has its own functions with responsibilities, authorities, and relationships to achieve its objectives?
Correct Answer: D
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How should the seven guiding principles be combined when an organization is making a decision?
Correct Answer: C
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An organization is planning to improve the existing service and wants to understand its current performance before making any changes. According to the principle 'Start where you are,' what could an organization consider when observing current performance of the service?
Correct Answer: D
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What ensures that a service provider and a service consumer continually co-create value?
Correct Answer: A
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According to the 'Focus on value' ITIL Guiding Principle, all organizational activities should link back to what?
Correct Answer: B
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What does observability enable in digital product and service management?
Correct Answer: D
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