ServiceNow CTA Exam Details & Actual Exam Questions
- Exam Code/Number: CTA
- Exam Name/Title: ServiceNow Certified Technical Architect (CTA)
- Certification Provider: ServiceNow
- Corresponding Certification: Certified Technical Architect
- Exam Questions: 50
- Updated On: Sep,05 2026
- Certification Level: Expert
ServiceNow Certified Technical Architect (CTA) Exam Questions
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(40 Up Votes)ServiceNow CTA Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Technical Architect |
| Exam Number: | CTA |
| Exam Duration: | 180 minutes |
| Available Languages: | English |
| Passing Score: | Pass/Fail grading (no specific percentage publicly disclosed) |
| Related Certifications: | ServiceNow Certified Master Architect ServiceNow Certified Implementation Specialist (various) ServiceNow Certified Application Developer (CAD) ServiceNow Certified System Administrator (CSA) |
| Exam Price: | USD $500-800 (exam fee plus preparation costs) |
| Certificate Validity Period: | 3 years (with renewal requirements) |
| Exam Format: | Scenario-based Questions, Multiple Choice (Multiple Answers), Multiple Choice (Single Answer), Drag and Drop |
| Real Exam Qty: | Approximately 65-80 questions (varies) |
| Sample Questions: | ServiceNow CTA Sample Questions |
| Exam Way: | In-person proctored exam at Pearson VUE testing centers or online proctored exam (remote proctoring) |
| Pre Condition: | Recommended 3-5 years of ServiceNow implementation experience; holding CAD certification is strongly recommended; completion of ServiceNow training courses such as ServiceNow Architecture and Workflow and Micro Certification: Virtual Agent is beneficial |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/technical-architect-certification.html |
ServiceNow CTA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Governance and Communication | 10-15% | - Stakeholder communication strategies - Project governance frameworks - Technical presentation skills - Client relationship management |
| Topic 2: Solution Design and Planning | 25-30% | - Risk assessment and mitigation planning - Technical solution design documentation - Gap analysis and fit-gap assessment - Requirements gathering and analysis - Customization vs. configuration decision making |
| Topic 3: Integration and Interoperability | 15-20% | - Integration best practices - Cross-instance communication - Integration patterns (REST, SOAP, MID) - SSO and authentication integrations |
| Topic 4: Architecture Fundamentals | 15-20% | - ServiceNow platform architecture principles - System design patterns and best practices - Security architecture considerations - Integration architecture frameworks |
| Topic 5: Technical Implementation | 20-25% | - Development lifecycle management - Performance optimization techniques - Upgrade and migration strategies - Data management and governance - Testing strategies (unit, integration, UAT) |
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