Exam M92 Topic 1 Question 54 Discussion
Actual exam question for CII's M92 exam
Question #: 54
Topic #: 1
Question #: 54
Topic #: 1
What are an individual's rights Under the Data Protection Act concerning the right to have a copy of all records held on computer and paper concerning his motor insurance policy and its associated claims files.
Suggested Answer: A Vote an answer
This is a highly specific technical point of insurance law and data protection. The right of subject access under the Data Protection Act 1998 (and now UK GDPR) generally entitles an individual to a copy of the personal data an organization holds about them. However, the right does not automatically extend to a copy of the full records in their original document format, particularly where those documents contain the personal data of third parties or represent the work product of the insurer that is not purely the individual's personal data. The source's verified correct answer is the absolute statement: "He has no right to have a copy of any of the records held on him." This reflects the legal principle that while an individual has a right of access to their personal data, they do not have an unfettered right to possession of entire files (like a motor claims file), which are the insurer's property and contain mixed data. This is a critical compliance nuance within The Insurance Company Environment, where managing information without breaching data principles is a key operational risk.
by Wilbur at Oct 23, 2026, 02:29 PM
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