Exam AB-620 Topic 1 Question 14 Discussion

Actual exam question for Microsoft's AB-620 exam
Question #: 14
Topic #: 1
A company is configuring generative answers for an agent in Copilot Studio agent.
The agent must use Azure AI Search to retrieve enterprise content, and all responses must be generated by a Microsoft Foundry model.
The agent sometimes generates answers that are not grounded in Azure AI Search content. The company requires that the agent only generate responses when relevant indexed content is retrieved.
You need to configure the agent so that its generative answer behavior meets the organization's requirements.
What should you do?

Suggested Answer: B Vote an answer

To prevent your agent from generating ungrounded answers and restrict it to responding only when relevant content is found, you should configure the agent to require grounding for generative answers and use Azure AI Search as the retrieval source.
Enforces Grounding: Enabling the option to require grounding or disabling the ability for the AI to use its own general knowledge ensures that the Microsoft Foundry model will strictly use the data pulled from your indexed enterprise content.
Prevents Hallucinations: If Azure AI Search does not retrieve relevant document chunks for a specific user query, the agent will gracefully refuse to answer rather than fabricating a response based on pretrained model weights.
Reference:
https://techcommunity.microsoft.com/blog/azure-ai-foundry-blog/turn-enterprise-knowledge-into-answers-with-copilot-studio-and-azure-ai-search/4493118

by Sandy at Jul 31, 2026, 08:13 AM

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