Avaya 3301 Actual Free Exam Questions & Community Discussion

  • Exam Code/Number: 3301
  • Exam Name/Title: Avaya Aura Contact Centre Maintenance & Troubleshooting Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACSS
  • Exam Questions: 54
  • Updated On: Sep 11, 2026
When initiating a simple SIP call, the SIP architecture uses an INVIII method message.
Which two fields would you examine to determine that an INVITE message was initiated when tracing a SIP call?
Correct Answer: A Vote an answer
Which two visualization technologies are supported for Avaya Aura Contact Center (AACC)? (Choose two.)
Correct Answer: C,D Vote an answer
In a SIP-based Avaya Aura Contact Center (AACC) environment, voice calls are directed to the Contact Center Manager Server (CCMS) via route points.
For voice calls to be directed to CCMS, where must route points be defined?
Correct Answer: A Vote an answer
Which windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files?
Correct Answer: C Vote an answer
The SIP CTI link between SIP Avaya Aura Contact Center (AACC) and Application Enablement Services (AES) employs secure communication.
Which three objectives does secure communications commonly aim to achieve?
Correct Answer: C Vote an answer
You have uploaded a new license file containing additional features to the Contact Center Manage Server (CCMS) and updated the License Manager with the new licenses. However, the new features are not accessible in Contact Center Manager Administrator (CCMA).
What should you do next to make the new features available in the Avaya Aura Contact Center (AACC)?
Correct Answer: B Vote an answer
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