Avaya 3303 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 3303
Exam Name/Title: Avaya Proactive Contact Implementation and Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification

Exam Questions: 82
Updated On: Jul 25, 2026

Question #1

What does the Expert Calling Ratio setting determine?

A. how many calls to place, based on the ratio of prior call outcomes (connects versus non-connects)

B. how many calls to place, based on the ratio of idle agents and agents on calls

C. when to place outbound calls for agents while in idle time

D. when to place outbound calls for agents while in work time

E. how many calls to place, based on the ratio of total agents on the campaign and the number of available lines

Discussion 0

Correct Answer: D Vote an answer

Question #2

Which hardware component is required for a hard dialer Proactive Contact 5.X?

A. TN-744-based Call Classifier Cards version "e" or later

B. Avaya Communication Manager (CM) 3.1 or later

C. Avaya Enhanced Network Bus Controller (ENBC)

D. Avaya Application Enablement Services (AES) 3.1 or later

Discussion 0

Correct Answer: C Vote an answer

Question #3

Which tool is used to obtain the operation status of the acdmon binary?

A. dunup_tool

B. adump

C. acdsnapshot

D. aodsnapdump

Discussion 0

Correct Answer: C Vote an answer

Question #4

A business requires a hard-dialer solution with 300 agents, 600 lines and the capability to have total messages recorded up to 60 minutes in length.
What will be the requirements for the Large Port Voice Card 2 (LPVC2)?

A. one LPVC2 card with 16 MB on-board memory

B. two LPVC2 cards with 16 MB on-board memory

C. two LPVC2 cards with 32 MB on-board memory

D. one LPVC2 card with 32 MB on-board memory

Discussion 0

Correct Answer: B Vote an answer

Question #5

A business wants to configure the Agent Blending feature to work with Avaya Aura Contact Center (AACC). One of the configuration files you copy to ctirc1 is ctirc.auracc which requires modification of this line:
CallRecordUser:<AACC Server IP>:<Domain>:<AACC Switch Connection Type>:<Event Watch Interval in Secs>: 9080:9091:9092
What are two valid values for "AACC Switch Connection Type"? (Choose two.)

A. SIP

B. SSH

C. PRI

D. H.323

E. AML

Discussion 0

Correct Answer: A,E Vote an answer

Question #6

Every day in the early afternoon, dccserver crashes. The system operator calls support and asks for an explanation.Which three resources would you use to investigate this problem further? (Choose three.)

A. account.log

B. dccs_logfile

C. cd.log

D. cron

E. soe_log

Discussion 0

Correct Answer: B,D,E Vote an answer

Question #7

Which two statements describe what the LATELIST/LATEMARK feature does? (Choose two.)

A. Copy missing records from the prior day's calling list to the newly downloaded calling list.

B. Retain the ENTRYDATE field on consecutive day's downloads, and if desired, mark a record un-callable after x days on the system.

C. Retain recall configuration data set on account on consecutive day's download.

D. Retain historical calling statistics for the last five attempts on each phone on consecutive day'sdownloads (e.g. date and time of call and completion code).

E. Mark duplicate records as unable to be called.

Discussion 0

Correct Answer: C,D Vote an answer

Question #8

What should the crontab of a secondary dialer have?

A. pds_maintenance

B. pds_maintenance, mts_maintenance and db_mainlenance

C. pds_maintenance and db_rnaintenance

D. pds_maintenance and mts_maintenance

Discussion 0

Correct Answer: C Vote an answer

Question #9

Which three are required for license server setup? (Choose three.)

A. The license file generated using the Avaya Product Licensing and Delivery System (PLDS)

B. Tomcat

C. The license file installed on each Avaya Proactive Contact (APC.system in a pod.

D. WebLM Installation

E. JBOSS

Discussion 0

Correct Answer: A,B,D Vote an answer

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