Avaya 3305 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 3305
Exam Name/Title: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura

Exam Questions: 64
Updated On: Sep 27, 2026

Question #8

Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)

A. A separate application server is required to run POM applications.

B. Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.

C. H.323 or SIP ports configured and in service.

D. A remote database.

E. The correct number of AAEP and POM licenses for features required.

Discussion 0

Correct Answer: B,C,E Vote an answer

Question #9

What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?

A. the Priority of the Campaign

B. the Campaign Strategy

C. the POM Campaign Manager

D. the POM Campaign Director

Discussion 0

Correct Answer: A Vote an answer

Question #10

Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?

A. readable by all users

B. readable by avayavp

C. readable by root or sroot

D. readable by all Avaya service accounts

Discussion 0

Correct Answer: A Vote an answer

Question #11

Which menu provides details about the running calls being handled by Intelligent Customer Routing R)?

A. Standard Report

B. Call Center

C. ICR Monitor

D. ICR Manager

Discussion 0

Correct Answer: A Vote an answer

Question #12

Which two statements about a completion code are true? (Choose two)

A. When using a custom completion code, it needs to be included in a contact strategy.

B. When using a custom completion code, it needs to be selected using the campaign Creation Wizard (CCW) while creating a campaign.

C. Completion codes are hard coded and new completion codes cannot be created.

D. One needs to include a system completion code in CCW to use a completion code.

Discussion 0

Correct Answer: A,B Vote an answer

Question #13

Your client reported they received an alarm message from the Avaya Proactive Outreach Manager (POM): code P_POMCD007, Event text Schedule Manager Could Not Be Started.
What would you check to identify the cause of this message?

A. Verify that the Media Processing Platform (MPP) is operational.

B. Verify that the Experience Portal Manager (EPM) can communicate with the MPP.

C. Verify that the database is valid and is functioning.

D. Verify that the application server is working correctly.

Discussion 0

Correct Answer: C Vote an answer

Question #14

You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:
Connection to the database failed. Please configure the database before starting POM server.
Which step must you take to correct the issues and continue with this procedure?

A. The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start

B. The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q

C. The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.

D. The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.

Discussion 0

Correct Answer: D Vote an answer

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