Avaya 3305 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 3305
Exam Name/Title: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura

Exam Questions: 64
Updated On: Sep 27, 2026

Question #1

Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)

A. Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)

B. Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly

C. Verify that the WebLM license is not expired arid verify if you have configured the required number

D. Verify that the Short Message Service (SMS) server is not down.

E. Verify that the Media Processing Platform (MPP) is operational

Discussion 0

Correct Answer: C,E Vote an answer

Question #2

You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.
Which three choices will meet this requirement? (Choose three)

A. Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server

B. Disable the HTTPS protocol on your application servers and use HTTP only

C. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network

D. Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled

E. Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server

Discussion 0

Correct Answer: A,D,E Vote an answer

Question #3

Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?

A. ICR Core provides routing information from the cache. It then performs polling and updates the cache.

B. ICR Core performs polling and provides routing information, but the cache is not updated.

C. ICR Core performs polling and updates the cache. II then provides routine) information to this call.

D. IRC Core will not perform polling. It provides routing information from the cache.

Discussion 0

Correct Answer: D Vote an answer

Question #4

You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP.
How will you determine what mode of license is being used?

A. At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.

B. At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.

C. At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server

D. At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.

Discussion 0

Correct Answer: B Vote an answer

Question #5

Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?

A. the ICR Pluggable Data Connector (PDC)

B. the ACR call Control application (CCA)

C. the ICR Core

D. the Self Service Application (SSA)

Discussion 0

Correct Answer: A Vote an answer

Question #6

A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?

A. The Oracle JDBC driver is installed automatically

B. http://support.avaya.com

C. http://www.oracle.com

D. The Experience Portal DVD

Discussion 0

Correct Answer: C Vote an answer

Question #7

Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)

A. Operations

B. Administration

C. ICR Administrator

D. Maintenance

E. Web Services

Discussion 0

Correct Answer: B,C Vote an answer

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