Avaya 3314 Actual Free Exam Questions & Community Discussion
Which Proactive Outreach Manager (POM) server component is used for inter-process message communication between POM components?
Correct Answer: D
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Which are the three exit reasons to filter the ICR CCA session detail report? (Choose three.)
Correct Answer: B,D,E
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Which two statements about Infinite Campaign are true? (Choose two.)
Correct Answer: B,D
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On a Proactive Outreach Manager (POM) system, agents are automatically assigned to running job tasks.
When agents are eligible for multiple Jobs, which two parameters determine agent assignment to an eligible job? (Choose two.)
When agents are eligible for multiple Jobs, which two parameters determine agent assignment to an eligible job? (Choose two.)
Correct Answer: B,D
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Parameters that affect how voice data is sent through the network are administered for which Avaya Aura* Experience Portal (AAEP) component?
Correct Answer: D
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In a multiple server deployment of Intelligent Customer Routing (ICR), which two ICR components can
"Install" on an Auxiliary EPM? (Choose two.)
"Install" on an Auxiliary EPM? (Choose two.)
Correct Answer: A,C
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Which ICR page displays the real-time information about the call summary of the local and remote Experience Portal Manager systems?
Correct Answer: C
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