Avaya 78950X Actual Free Exam Questions & Community Discussion

Exam Code/Number: 78950X
Exam Name/Title: Avaya Contact Center Select Implementation and Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: ACSS

Exam Questions: 65
Updated On: Jul 17, 2026

Question #1

Which statement about the function of the Access Class In Access and Partition Management Is true?

A. The Access Class will be used to limit the user to report on specific contact center agents.

B. Access Classes will be used to limit a user to specific report groups.

C. An Access Class will limit the Launchpad links a user may access.

D. The Access Class will prevent a user from modifying skillset properties.

Discussion 0

Correct Answer: B Vote an answer

Question #2

What are the high level configuration requirements for Avaya Aura Media Server (AAMS) HA?

A. The UUID from Primary AAMS should be selected for use on Backup AAMS.

B. The UUID from Backup AAMS should be selected for use on Primary AAMS.

C. Enable High Availability should only be selected on the Primary AAMS.

D. The Replication account setup must be different between Primary and Backup AAMS.

Discussion 0

Correct Answer: A Vote an answer

Question #3

Refer to the exhibit.

The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.
From the information in the exhibit, what is the root cause of this problem?

A. The service password in IP Office does not match in ACCS.

B. The system password does not match between IP Office and WebLM.

C. The SIP Ext allocated for Avaya Contact Center Select (ACCS) has the Login code incorrectly set.

D. The TAPI/DevLink3 is not checked in Security Settings.

Discussion 0

Correct Answer: D Vote an answer

Question #4

Which type of application variables are used to reference the sample prompts?

A. RAN type variables

B. STRING type variables

C. MUSIC type variables

D. LANGUAGE type variables

Discussion 0

Correct Answer: B Vote an answer

Question #5

Refer to the exhibit.

What does the Mailbox status relate to?

A. The connection with the multimedia system is established.

B. The connection with the web communication server is established.

C. The connection with the recipient mailbox is established.

D. The connection with the multimedia database is established.

Discussion 0

Correct Answer: C Vote an answer

Question #6

For which operation is the Outbound Mail Handler component of the Email Manager responsible?

A. Applying the rules engine to determine what skillset to queue the contact to

B. Logging into the corporate email server and sending the auto-reply

C. Retrieving email messages from the corporate email server

D. Saving email attachments to the appropriate folder

Discussion 0

Correct Answer: A Vote an answer

Question #7

The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)

A. The administrator must save configuration to transfer changes to the IP Office.

B. When the IP Office Manager application Is closed, the change will be effective.

C. The administrator must execute the IP Office Manager save translations command

D. The IP Office system may require a restart depending on the SIP settings changes.

Discussion 0

Correct Answer: A,C Vote an answer

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