Apple Apple-Device-Support Actual Free Exam Questions & Community Discussion

Exam Code/Number: Apple-Device-Support
Exam Name/Title: Apple Device Support Exam
Certification Provider: Apple
Corresponding Certification: Apple Certified Support Professional

Exam Questions: 274
Updated On: Sep 29, 2026

Question #1

Which troubleshooting steps should you follow if Quick Start does NOT automatically discover the other device?

A. On your current device, go to Settings > Bluetooth and select your new device from the list of options.

B. Turn off Bluetooth and Wi-Fi to avoid interference when discovering devices.

C. Connect both devices to Wi-Fi and make sure that they ' re placed near each other.

D. Restart both devices and try again.

Discussion 0

Correct Answer: D Vote an answer

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Question #2

Which two locations are app preference files typically stored on a Mac?

A. /Users/Preferences

B. /Library/Application Support/Preferences

C. -/Library/Logs

D. -/Library/Preferences

E. /Library/Preferences

Discussion 0

Correct Answer: D,E Vote an answer

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Question #3

What does a Rapid Security Response do?

A. Displays a security report to the user with current malware and virus definitions

B. Delivers important security improvements between software updates

C. Prevents users from downloading applications outside the App Store for a specified time

D. Sends users a security notification if a third party altered system files on their device

Discussion 0

Correct Answer: B Vote an answer

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Question #4

A user migrated to their new iPhone using a Mac backup of their old iPhone. The user reports their Health and Activity data is missing. Why is the Health and Activity data missing?

A. The user deselected Health and Activity data when they backed up their iPhone.

B. Health and Activity data isn't backed up when backing up to a computer.

C. The user restored from an unencrypted backup.

D. The user deselected Health and Activity data when they restored their backup.

Discussion 0

Correct Answer: C Vote an answer

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Question #5

Your organization enabled MAC address filtering on its network. Which setting would prevent iPhone from connecting to the network?

A. Limit IP Address Tracking is turned on.

B. Location Services is turned on.

C. Low Data Mode is turned on.

D. Private Wi-Fi Address is turned on.

Discussion 0

Correct Answer: D Vote an answer

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Question #6

Which option can you access to view the current activity of Apple Configurator for Mac?

A. From the Apple Configurator menu, choose View Activity.

B. Double-click the device and select Activity.

C. From the Apple Configurator menu bar, choose Window > Activity.

Discussion 0

Correct Answer: C Vote an answer

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Question #7

Scenario
Guillermo wants to annotate the Keynote presentation he created on his Mac on iPad.
Select three responses.
What does he need to do for Handoff to work on both devices?

A. Turn on Wr-Fi.

B. Sign in with the same Apple ID.

C. Turn on AirPlay.

D. Turn on iCIoud Drive.

E. Turn on Bluetooth.

Discussion 0

Correct Answer: A,B,E Vote an answer

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Question #8

Select Three.
When do you need your Passcode to Enable Face ID?

A. You haven ' t unlocked the phone using a passcode for more tha hasn ' t been used in the last 4 hours.

B. Your phone has been in sleep mode for the last 8 hours.

C. You updated your phone.

D. You haven ' t unlocked your phone in more than 2 days.

E. After five attempts to recognize a face unsuccessfully.

Discussion 0

Correct Answer: C,D,E Vote an answer

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Question #9

What might be a risk when you use Force Quit in Activity Monitor?

A. The process might reinstall itself with outdated settings.

B. A process can run again only after you restart your Mac.

C. You might lose data, and other apps could experience problems.

D. Force Quit might erase cache files and reset user preferences.

Discussion 0

Correct Answer: C Vote an answer

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