Cisco 500-443 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 500-443
Exam Name/Title: Advanced Administration and Reporting of Contact Center Enterprise
Certification Provider: Cisco
Corresponding Certification: CCEAAR

Exam Questions: 62
Updated On: May 28, 2026

Question #22

What are two ways to access UCCE/PCCE Servers? (Choose two.)

A. Secure Shell (SSHW1

B. Web browser to access Web Administration tool

C. RAW

D. ICA

E. Microsoft RDP

Discussion 0

Correct Answer: A,E Vote an answer

Question #23

Where must a Dialed Number be mapped within CCE?

A. Skill group

B. Precision queue

C. Media Server

D. Call Type, which in turn points to a scheduled Routing Script

Discussion 0

Correct Answer: D Vote an answer

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Question #24

What is the role of a private network in UCCE/PCCE?

A. communicates with the public network

B. replicates data from PG to Router

C. provides configuration updates from Logger to AW

D. keeps each side of the duplex pair in sync

Discussion 0

Correct Answer: D Vote an answer

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Question #25

What are two descriptions for JNDI? (Choose two.)

A. an API that defines how a client may access a database

B. an API that provides naming and directory functionality to applications

C. a script that provides call routing!

D. a method for querying and updating data in a database

E. designed to be independent of any specific directory service implementation so a variety of directories can be accessed

Discussion 0

Correct Answer: B,E Vote an answer

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Question #26

What is the role of CVP in UCCE/PCCE?

A. call routing brain of PCCE/UCCE

B. interface between CUBE and UCCE/PCCE

C. queuing and self-service IVR

D. plays IVR Prompts to Callers

Discussion 0

Correct Answer: C Vote an answer

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Question #27

What are two CUIC stock reports that are able to be downloaded from Cisco.com? (Choose two.)

A. CCE License

B. CCE TF Historical

C. CCE AR Historical

D. CCE AF Historical

E. CCE TR License

Discussion 0

Correct Answer: C,D Vote an answer

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Question #28

What is the purpose of the SMTP setting in the CUIC administrator web page?

A. configure the email server and actual schedule for the reports to be sent

B. only configures the email server used to email the alert notification

C. configures the actual schedule for the reports to be sent

D. only configures the email server used to email scheduled reports

Discussion 0

Correct Answer: D Vote an answer

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