Cisco 600-455 Actual Free Exam Questions & Community Discussion
In the Cisco Unified Contact Center Enterprise Outbound Option with SIP Dialer, which two Dialing Modes apply to Transfer to IVR based campaigns? (Choose two.)
Correct Answer: D,E
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Which two primary factors affect bandwidth sizing between a Cisco Unified Intelligence Center server and client? (Choose two.)
Correct Answer: B,E
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In Cisco Finesse 10.0(x), a supervisor has the capability to Monitor, Intercept, and Barge an agent call. Under which condition can a supervisor successfully intercept the call?
Correct Answer: B
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Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
Correct Answer: B,E,F
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Which three features does the SIP Proxy software provide when Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, and Cisco Unified SIP Proxy are used? (Choose three.)
Correct Answer: A,B,C
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Which failure scenario in the Cisco Unified Contact Center Enterprise solution stops all processing and routing of contact center calls?
Correct Answer: F
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The Cisco Finesse supervisor features extend the agent desktop with additional gadgets.
Which three additional features are provided? (Choose three.)
Which three additional features are provided? (Choose three.)
Correct Answer: A,C,F
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Under which circumstances can the visible and private networks be converged in the Cisco Unified Contact Center Enterprise system?
Correct Answer: D
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Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
Correct Answer: A,D,E
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