Cisco 600-455 Actual Free Exam Questions & Community Discussion
In the congestion control feature of Cisco Unified Contact Center Enterprise, which four options handle the calls that are to be throttled? (Choose three.)
Correct Answer: D,E,F
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Which two options are required for the private link in the Cisco Contact Center Enterprise solution? (Choose two.)
Correct Answer: B,C
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Which option initiates Test Other Side in the Cisco Contact Center Enterprise solution?
Correct Answer: B
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Refer to the exhibit.
Which includes three inbound call flows with their respective average handle times. The deployment includes Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, Cisco Unified Communication Manager, and Cisco Unified Border Element.
The customer needs to record all agent conversations with callers. What is the minimum average handle time needed to determine how many recording ports are required?
Which includes three inbound call flows with their respective average handle times. The deployment includes Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, Cisco Unified Communication Manager, and Cisco Unified Border Element.
The customer needs to record all agent conversations with callers. What is the minimum average handle time needed to determine how many recording ports are required?
Correct Answer: C
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The JTAPI communications between the Cisco Unified Communication Manager cluster and Cisco Unified Contact Center Enterprise include three distinct types of messaging.
Which three options are those messages? (Choose three.)
Which three options are those messages? (Choose three.)
Correct Answer: D,E,F
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Which two options are the maximum number of concurrent reports supported by CUIC? (Choose two.)
Correct Answer: B,E
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In the Cisco Unified Contact Center Enterprise Outbound Option with SIP Dialer, in which order does the Campaign Manager process perform record queries to send them to Dialer for dialing?
Correct Answer: D
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Which two features does the SIP Proxy provide when deployed with Cisco UCCE, Cisco Unified CVP? (Choose two.)
Correct Answer: A,B
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Which attribute can be created in Cisco Unified Contact Center Enterprise Precision Routing?
Correct Answer: B
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