Cisco 840-423 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 840-423
Exam Name/Title: Executing Cisco Advanced Business Value Analysis and Design Techniques
Certification Provider: Cisco
Corresponding Certification: Accelerating Sales

Exam Questions: 60
Updated On: May 27, 2026

Question #19

Which option is included in a business scenario?

A. list of recommended technology products, to provide automation and reduce costs

B. activity-based costing used to perform the activities.

C. peak, low, and average transaction volumes

D. business goal, major activities, information used, and interactions among people and technology

Discussion 0

Correct Answer: D Vote an answer

Question #20

Which option best reflects information that must be captured before you create the business case?

A. customer's budget and expectations for ROI

B. detailed analysis of cost savings that results from a pilot

C. assessment of the customer's procurement process

D. estimate of investment required: initial investment, recurring for each period, and specific to a project or component

Discussion 0

Correct Answer: D Vote an answer

Question #21

Which approach is recommended when you justify a solution?

A. Give extra weight to projects that give the business unit responsibility for risky activities.

B. Push investments out to the future, where possible, to delay larger investments.

C. Support solutions that can be fully implemented with current capabilities on the IT staff.

D. Bring the IT and business executives together where possible to forge a unified viewpoint.

Discussion 0

Correct Answer: D Vote an answer

Question #22

Which statement about how Business Model Canvas diagrams are a useful tool is true?

A. They depict the operating procedures for system management.

B. They identify the bottlenecks within a customer service process.

C. They establish a consensus view among customer executives about the organization strategy and major processes.

D. They decompose the processes for a single department.

Discussion 0

Correct Answer: C Vote an answer

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Question #23

Which statement about assumptions that are defined when you create the business case is true?

A. They should reflect factors or activities that are not yet known, but require some estimate or basis to develop a credible business case.

B. They are defined to reduce the risk that the customer is unhappy with solution benefits.

C. They reflect best case situations for obtaining the highest level of benefit.

D. They should be validated only with the IT representatives, not with business unit personnel.

Discussion 0

Correct Answer: A Vote an answer

Question #24

Which step is important when you define pain points for a multidepartment business initiative?

A. Prioritize needs and opportunities across the full scope of the departments.

B. Use a survey to gain feedback on service-level expectations for network infrastructure.

C. Ask each department to rate their priorities on a 1-10 scale of importance.

D. Avoid using customer estimates of benefits since the departments are likely overstating value and competing for funding.

Discussion 0

Correct Answer: A Vote an answer

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