EXIN EX0-114 Actual Free Exam Questions & Community Discussion

  • Exam Code/Number: EX0-114
  • Exam Name/Title: IT Service Mgmt Foundation Bridge based on ISO/IEC 20000
  • Certification Provider: EXIN
  • Corresponding Certification: ITSM
  • Exam Questions: 78
  • Updated On: Jun 02, 2026
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Total 78 questions
What is a shared concept of both ISO/IEC 27001 and ISCWIEC 20000?
Correct Answer: D Vote an answer
One of the responsibilities of Release Management is to ensure that the master copies of software are stored in a secure location. What is the name of this location?
Correct Answer: A Vote an answer
Which aspect of the IT-Service Industry is considered to be one of the most important, but also one of the most difficult?
Correct Answer: D Vote an answer
Why is it important that the Service Desk attempts to link an Incident to a Known Error?
Correct Answer: A Vote an answer
In the context of standards, what does the term "conformity" stand for?
Correct Answer: D Vote an answer
What would increase the amount of detail in the Configuration Management Database
(CMDB)?
Correct Answer: B Vote an answer
Deming proposed a system of continuous improvement. Which four activities does this system involve?
Correct Answer: C Vote an answer
Which processes should the Plan, Do, Check, Act methodology be applied to?
Correct Answer: D Vote an answer
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Total 78 questions
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