HP HP2-B120 Actual Free Exam Questions & Community Discussion

Question #6

Who is responsible for the Help Desk support withacMPS contract?

A. Customer

B. Channel Managed Print Services partner

C. Specialized Service Company

D. HP

Discussion 0

Correct Answer: D Vote an answer

Question #7

Which two major types of HP imaging and printing solutions are available to customers? (Select two.)

A. Direct mail accessories that auto install

B. Third-party solutions integrated in the device

C. HP solutions integrated in the device

D. Re-manufactured supplies solutions

E. Optional solutions that extend functionality

Discussion 0

Correct Answer: A,C Vote an answer

Question #8

When should HP Care Pack Services be used within a cMPS contract?

A. Always, when supporting HP commercial MFP

B. Decided by thepartnerand it is an option as part of the cMPS program

C. Only when service level responses of less than 4 hours are required

D. Mandatory for all HP devices supported under the cMPS program

Discussion 0

Correct Answer: A Vote an answer

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Question #9

Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?

A. Varying particle sizes

B. Resistance to build up of static

C. Smaller uniform particle size

D. Particles resistant to crushing

Discussion 0

Correct Answer: C Vote an answer

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Question #10

What is a benefit of the Supplies Contract Reseller Program (SCRP)?

A. A toolkit including device discovery and monitoring software is provided

B. The SCRP ID allows for multi-country HP supplies support

C. Access to both hardware and HP supplies up-front discount is available.

D. HP supports pricing for the cMPS contracts for supplies and distributors

Discussion 0

Correct Answer: D Vote an answer

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