IBM M9560-670 Actual Free Exam Questions & Community Discussion

Question #4

Which upload protocols are supported by the ECuRep Tool?

A. E-mail, UUCP, SCP, TCP

B. SCP, TCP, FTP and Secure FTP

C. E-mail, HTTP and HTTPS, FTP and Secure FTP

D. TCP, UUCP, HTTP and HTTPS

Discussion 0

Correct Answer: C Vote an answer

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Question #5

When should a Primary Support Provider use the telephone to communicate with a customer that has logged a support call with them?

A. When the customer is in a different time zone

B. When the message has to be conveyed to more than one person

C. When the message includes links to documentation

D. When the customer has to be told bad news

Discussion 0

Correct Answer: D Vote an answer

Question #6

Where can the most thorough searches of IBM product issues be performed?

A. Only from a specific product support page

B. Anywhere with a search dialog

C. IBM Software Support Home page

D. From any IBM.com web page

Discussion 0

Correct Answer: C Vote an answer

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