IFMA CFM Actual Free Exam Questions & Community Discussion

What should be considered when developing a strategic facility management plan?

What is an Integrated Workplace Management System (IWMS)?

What is the BEST approach to using organizational communication to foster employee support for sustainability efforts?

You have taken a position in a new country and do not speak the native language. However, your first task will be a facility renovation project. You need to become familiar with the standards, regulations, and laws that are applicable to a facility renovation project. What information source would be most accurate?

A facility manager is responsible for this year's renovation projects. The Vice President has indicated that it is critical to develop and adhere to space and furniture standards while meeting corporate needs within budget.
One of the most important projects is the renovation of four floors of a building which will house the Finance and Sales and Marketing Departments. In meeting with the management of each department, a list of needs that they expect in the renovations has been compiled. Some of the needs are easily met within corporate standards, while other needs would require unique solutions. The facility manager has been able to meet most needs of both departments and has also explained to the management of each department why all needs cannot be met.
A week after both departments move, the Vice President calls the facility manager and states employees in Sales and Marketing and Finance have indicated that they are dissatisfied with their space and that the facility manager was not responsive to their needs.
How should the facility manager verify that the groups are dissatisfied and rectify the situation?

What advantages can you gain by capturing and applying lessons learned in a multi-phased project?

The facility manager is managing an office renovation. The entire renovated area is to be re-carpeted with synthetic roll carpet over the weekend. What should be done prior to installation?

What tool can be used to help determine whether a specific change strategy will produce promised results?

What is a knowledge area of project management according to the Project Management Body of Knowledge (PMBOK) of the Project Management Institute?

What do as-built drawings document?

You work for a company that provides facility management services for a bank. The bank wants your company to demonstrate its commitment to continuous improvement in service delivery. How can you demonstrate to the bank your commitment to continuous improvement?