IFMA CFM Actual Free Exam Questions & Community Discussion

Exam Code/Number: CFM
Exam Name/Title: Certified Facility Manager
Certification Provider: IFMA
Corresponding Certification: Facility Manager

Exam Questions: 253
Updated On: Jun 03, 2026

Question #45

What is Effective Communication?

A. Efficient Communication

B. Effective Communication

C. Active Listening

Discussion 0

Correct Answer: B Vote an answer

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Question #46

You receive numerous complaints from occupants in a facility about technology "dead zones" within certain areas of the campus. The complaints indicate that wireless connections fail and mobile phone signals drop when in a specific area of the facility. What additional information do you require to successfully address this issue?

A. Mobile phone service provider

B. Wireless repeater locations

C. Wireless frequencies affected

D. Time of day outages occur

Discussion 0

Correct Answer: B Vote an answer

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Question #47

What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?

A. Install the flow restrictors and remove them without informing the WPM.

B. Offer to place out the flow restrictors in a few designated restrooms to provide customer feedback on their performance. Agree to review and meet later with the WPM.

C. Refuse to install the flow restrictors.

D. Take no action. The WPM is guided by company sustainability initiatives and this program needs to be implemented.

Discussion 0

Correct Answer: B Vote an answer

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Question #48

When designing buildings and considering airflow, which location would be the most appropriate place for air intake?

A. Air intake comes from the highway where there is always fresh air available.

B. Air intake comes from the roof level of the side of the building facing a green area between buildings because the air here is free from external pollutants.

C. Air intake comes from the parking lot because the air here is fresh from 7 PM to 7 AM when cars are not driving into the area or parking.

D. Air intake comes from around the mechanicals because air here has been heated by exhausts from mechanicals.

Discussion 0

Correct Answer: B Vote an answer

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Question #49

What measures could you have taken to ensure your staff member focused on measurable priorities that you had established?

A. You should have made it clear when hiring your Project Coordinator that it was his responsibility to ensure his projects were completed in a quality manner.

B. The Project Coordinator should have set up regular appointments with you to demonstrate how he was completing his tasks according to the performance measures that he established.

C. You should have hired a very experienced Project Coordinator to ensure that your priorities were met.

D. You should have met with your Project Coordinator regularly to prioritize work, review assigned projects, and report on performance.

Discussion 0

Correct Answer: D Vote an answer

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Question #50

What does the planned maintenance to corrective maintenance ratio refer to?

A. Current planned maintenance program is adequate versus the cost of unplanned corrective repairs

B. Work is being accomplished according to schedule and right the first time

C. The facilities maintenance program is serving the needs of the occupants

Discussion 0

Correct Answer: A Vote an answer

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Question #51

When are lockout/tagout procedures complete?

A. The electrical cable is securely placed in a cabinet.

B. An employer develops and implements a written energy control program.

C. Equipment is isolated from its energy source and appropriate records completed.

D. Authorized employees have received the proper training.

Discussion 0

Correct Answer: C Vote an answer

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Question #52

What are the two PRIMARY considerations for mitigation strategies?

A. Financial assessment and cost containment.

B. Predictive and preventative maintenance programs.

C. Major systems identification and restorative maintenance.

D. Risk assessment and hazard identification.

Discussion 0

Correct Answer: D Vote an answer

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Question #53

What is the benefit of documenting lessons learned for projects?

A. Provides key inputs to create the project charter, develop the project management plan, and finalize the stakeholder register

B. Provides inputs to the project issue log

C. Summarizes the effect of decisions made on a project and serves as a guide for what to repeat and what to avoid in future projects

Discussion 0

Correct Answer: C Vote an answer

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Question #54

What is the BEST course of action for a facility manager to take when an engineer continues to lag behind other engineers in productivity?

A. Develop a performance improvement plan with the engineer.

B. Give the engineer a chance to correct his deficiencies on his own.

C. Use the engineer as an example of how not to perform to other engineers.

D. Report the engineer to Human Resources.

Discussion 0

Correct Answer: A Vote an answer

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Question #55

What action should be completed first when developing a real estate master plan?

A. Meet with key stakeholders

B. Perform highest and best use studies

C. Perform an environmental review

D. Review the strategic plan

Discussion 0

Correct Answer: D Vote an answer

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