Microsoft MB-901 Actual Free Exam Questions & Community Discussion
A company uses Dynamics 365 Finance, Dynamics 365 Sales and Dynamics 365 Customer Service. What is used to standardize, populate and share common data across the various applications?
Correct Answer: B
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A company plans to implement Omnichannel for Customer Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Box 1: No
Chat is an engagement channel that is available in Omnichannel for Customer Service. There is thus no need to purchase a third-party ISV solution to use chat in Omnichannel for Customer Service.
Box 2: Yes
SMS is an engagement channel that supports asynchronous mode of communication, and allows your organization to connect to customers by using text messages. The SMS channel is available in Omnichannel for Customer Service.
Box 3: No
Omnichannel for Customer Service is a paid add-on to Dynamics 365 Customer Service apps. It is available only when you purchase a subscription to Chat for Dynamics 365 Customer Service or Dynamics 365 for Digital Messaging.
Reference:
https://docs.microsoft.com/en-us/dynamics365/omnichannel/introduction-omnichannel
A non-profit company is considering moving their Dynamics 365 solution from on-premises to online.
You need to help the company understand where their data will be stored after the move and who will own the data.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You need to help the company understand where their data will be stored after the move and who will own the data.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
You are implementing Dynamics 365 Customer Service.
Company executives need to decide whether to put the data on-premises or in the cloud.
You need to explain the data security benefits of the cloud.
What should you communicate to the executives?
Company executives need to decide whether to put the data on-premises or in the cloud.
You need to explain the data security benefits of the cloud.
What should you communicate to the executives?
Correct Answer: B
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A company has two locations in the same city. Both locations need only general ledger, accounts payable, and accounts receivable functionality. The company wants to implement one product that can manage transactions and consolidate financials at year-end.
You need to recommend a solution for the company.
What should you recommend? To answer, select the appropriate option in the answer area.
You need to recommend a solution for the company.
What should you recommend? To answer, select the appropriate option in the answer area.
Correct Answer:
Explanation
A company need to track project estimates and actual values.
You need to recommend a solution for the company that provides at least the following levels of work breakdown structures: phase, component sub-component.
What should you recommend?
To answer, select the appropriate option in the answer area.
You need to recommend a solution for the company that provides at least the following levels of work breakdown structures: phase, component sub-component.
What should you recommend?
To answer, select the appropriate option in the answer area.
Correct Answer:
Explanation
A company plans to deploy Dynamics 365 Sales.
Match each term to its definition.
Instructions: To answer, drag the appropriate deployment type from the column on the left to its definition on the right. Each deployment type may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
Match each term to its definition.
Instructions: To answer, drag the appropriate deployment type from the column on the left to its definition on the right. Each deployment type may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
This question requires that you evaluate the BOLD text to determine if it is correct.
A construction services firm plans to standardize financial and payroll functions including the capability of adding project timesheets to track work and costs for community improvement projects.
You recommend that the company implements Dynamics 365 Finance.
Review the underlined text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.
A construction services firm plans to standardize financial and payroll functions including the capability of adding project timesheets to track work and costs for community improvement projects.
You recommend that the company implements Dynamics 365 Finance.
Review the underlined text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.
Correct Answer: A
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A medical clinic uses Dynamics 365 Sales. The clinic wants to rapidly implement a solution that optimizes coordination of care for patients.
You need to recommend a solution for the clinic.
What should you recommend?
You need to recommend a solution for the clinic.
What should you recommend?
Correct Answer: C
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What are two benefits of using Sales Insights with Dynamics 365 Sales? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
NOTE: Each correct selection is worth one point.
Correct Answer: B,D
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