Microsoft MB-901 Actual Free Exam Questions & Community Discussion
A company uses Dynamics 365 Human Resources. No add-ons are installed.
You need to set up training courses for employees.
Which two options can you configure? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You need to set up training courses for employees.
Which two options can you configure? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,D
Vote an answer
Explanation: Only visible for EduDump members. You can sign-up / login (it's free).
A company uses Dynamics 365 Customer Service.
Some of the customer calls to the support number are for complex needs that require live follow up, while others are simple support questions.
You need to recommend a self-service option that allows customers to request support and services.
What should you recommend?
Some of the customer calls to the support number are for complex needs that require live follow up, while others are simple support questions.
You need to recommend a self-service option that allows customers to request support and services.
What should you recommend?
Correct Answer: B
Vote an answer
A company sells and maintains heating and air conditioning equipment. The company uses Dynamics 365 Field Service.
The company is evaluating Field Service Mobile for technicians.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
The company is evaluating Field Service Mobile for technicians.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Box 1: Yes
When technicians are working on a work order they can add your notes, attachments, pictures, and signatures.
Box 2: Yes
Field Service Mobile lets technicians work online or offline. Online mode requires an Internet connection; offline mode does not.
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-app-user-guide
A service company is planning to implement a new system. You evaluate whether the company's requirements can be met by using Dynamics 365 Field Service without customizations.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/sla-work-orders#configuration-considerations
A company uses one system for sales and one system for order management. When quotes are accepted in the sales system, the customer and order are reentered into the order management system.
What is a benefit of using the Common Data Model, and who can manage the model? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
What is a benefit of using the Common Data Model, and who can manage the model? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Reference:
https://docs.microsoft.com/en-us/common-data-model/
You work for a large multinational corporation.
You must implement a solution that can manage manufacturing processes and customer sales order functions for your company.
What should you implement?
You must implement a solution that can manage manufacturing processes and customer sales order functions for your company.
What should you implement?
Correct Answer: A
Vote an answer
An air conditioning company uses Dynamics 365 Field Service.
When a problem is detected with a customer's air conditioning system, a new case must be opened automatically.
You need to recommend a solution lor the company.
What should you recommend?
When a problem is detected with a customer's air conditioning system, a new case must be opened automatically.
You need to recommend a solution lor the company.
What should you recommend?
Correct Answer: A
Vote an answer
A manufacturing company plans to implement Dynamics 365 Supply Chain Management.
Which module completes the manufacturing of finished goods leveraging Product Information Management, General Ledger, and other modules?
Which module completes the manufacturing of finished goods leveraging Product Information Management, General Ledger, and other modules?
Correct Answer: B
Vote an answer
Explanation: Only visible for EduDump members. You can sign-up / login (it's free).
A company is implementing Dynamics 365 Business Central. The company wants to use project management tools.
What should the company implement? To answer, select the appropriate option in the answer area.
What should the company implement? To answer, select the appropriate option in the answer area.
Correct Answer:
Explanation
A customer is investigating the insight capabilities of Dynamics 365.
Match each app to its goal.
Instructions: To answer, drag the appropriate app from the column on the left to its goal on the right. Each app may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Match each app to its goal.
Instructions: To answer, drag the appropriate app from the column on the left to its goal on the right. Each app may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/service-insights-reports
0
0
0
10