Microsoft MB2-717 Actual Free Exam Questions & Community Discussion

  • Exam Code/Number: MB2-717
  • Exam Name/Title: Microsoft Dynamics 365 for Sales
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Dynamics 365
  • Exam Questions: 118
  • Updated On: Jul 22, 2026
You are a sales manager who has a large sales team.
You want to track when you lose sales to your competitors.
Which activity allows you to track your competitors in relationship to a lost opportunity?
Correct Answer: A Vote an answer
Your company wants to start tracking when customers make referrals in order to view the customers' influence over time.
You have a contact named Contact1.
Contact1 refers you to an opportunity for a contact named Contact2.
You need to track the referral properly.
What should you do?
Correct Answer: A Vote an answer
You work for an organization that uses Microsoft Dynamics 365 to quote prices to customers.
The organization wants to incentivize bulk purchases by offering discounts on purchases of larger quantities.
How should you offer bulk discount?
Correct Answer: C Vote an answer
As your company grows, you need a way to capture the relationship between the people that you know and the organizations they currently work for.
How are these details tracked in a default configuration of Microsoft Dynamics 365?
Correct Answer: C Vote an answer
You have a new policy at your company which states that you must track competitors to whom you lost opportunities.
What should you do?
Correct Answer: D Vote an answer
An organization uses goals in Microsoft Dynamics 365 to track sales via opportunities on existing customers.
Customers are grouped into "standard" and "VIP" categories.
You need to create goals that only calculate sales on each account flagged as a "VIP" customer.
Which approach should you take?
Correct Answer: A Vote an answer
You are a Sales Manager using Microsoft Dynamics 365.
You need to analyze how your sales performance and activities relate to sales of products that happened after the initial order.
The sales transactions are stored in an ERP system.
Which tool should you use to combine your sales activities with your ERP sales data?
Correct Answer: A Vote an answer
You are working with an organization that uses Microsoft Dynamics 365 for sales.
You want to show the sales personnel actions cards with reminders for opportunity close dates, activities, reminders for emails that have not been responded to, and statistics on how often sent emails have been opened by recipients.
Which featured should you implement in Dynamics 365?
Correct Answer: C Vote an answer
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You are the project manager for a Microsoft Dynamics 365 implementation and are training the company sales staff.
All staff members use laptops with the Microsoft Office Suite fully installed.
How can sales staff access and use Dynamics 365 when they are traveling outside of the office? Each correct answer presents a complete solution.
Correct Answer: A,C Vote an answer
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