Microsoft MB2-866 Actual Free Exam Questions & Community Discussion

Exam Code/Number: MB2-866
Exam Name/Title: Microsoft Dynamics CRM 2011, Customization and Configuration
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics C5

Exam Questions: 75
Updated On: Oct 02, 2026

Question #1

Which of the following statements about managed and unmanaged Microsoft Dynamics CRM 2011 solutions are true? (Choose all that apply.)

A. Managed solutions support Digital Rights Management (DRM). Unmanaged solutions do not support DRM.

B. Managed solutions cannot be exported. Unmanaged solutions can be exported.

C. Managed properties are enforced for unmanaged solutions.

D. Managed properties are enforced for managed solutions.

E. Managed solutions do not support Digital Rights Management (DRM). Unmanaged solutions support DRM.

F. Managed solutions can be exported. Unmanaged solutions cannot be exported.

Discussion 0

Correct Answer: B,D Vote an answer

Question #2

You create a custom entity in Microsoft Dynamics CRM Online 2011. In the entity definition, you select the Define as an activity entity check box. You save but do not publish the custom entity. You need to ensure that the custom entity does not display in Activity menus. What should you do?

A. Edit the entity definition. In the entity definition, clear the Display in Activity Menus check box.

B. Delete and recreate the entity. In the entity definition, select the Define as an activity entity check box and clear the Display in Activity Menus check box.

C. Publish the entity, and then edit the entity definition. In the entity definition, select the Define as an activity entity check box.

D. Edit the entity definition. In the entity definition, clear the Define as an activity entity check box.

E. Publish the entity, and then edit the entity definition. In the entity definition, clear the Display in Activity Menus check box.

Discussion 0

Correct Answer: B Vote an answer

Question #3

A company uses Microsoft Dynamics CRM 2011. You need to move a business unit in the Microsoft Dynamics CRM organizational hierarchy. What should you do?

A. Disable the business unit, change the business unit s organization team and then activate the business unit.

B. Change the business unit s root business unit.

C. Copy the business unit to the new position in the organizational hierarchy.

D. Change the business unit's parent business unit.

Discussion 0

Correct Answer: D Vote an answer

Question #4

You deploy a managed solution that allows form customization. A customer adds tabs and fields to several forms. You add a field to a form that has been customized by a customer, and export a new version of the managed solution. Which options are available when you import the managed solution?

A. You can maintain selected customizations.

B. You must overwrite or maintain all customizations.

C. You can overwrite selected customizations.

D. You can overwrite selected customizations and maintain selected customizations.

Discussion 0

Correct Answer: B Vote an answer

Question #5

An entity in a default Microsoft Dynamics CRM 2011 solution has a custom field. When you attempt to delete the field, Microsoft Dynamics CRM displays a list of dependencies that must be handled before you can delete the field. Which dependencies will Microsoft Dynamics CRM display?

A. all Microsoft Dynamics CRM components that are dependent on the field, including reports

B. all Microsoft Dynamics CRM components that are dependent on the field, other than reports

C. only managed custom Microsoft Dynamics CRM components that are dependent on the field

D. only unmanaged custom Microsoft Dynamics CRM components that are dependent on the field

Discussion 0

Correct Answer: B Vote an answer

Question #6

You use Microsoft Dynamics CRM Online 2011. You have a custom entity that tracks conferences that contacts attend. For each conference that a contact attends, you need to track the contact s attendance dates, hotel, and product interest. What should you do?

A. Create a manual many-to-many (N:N) relationship. Add the required fields to the intersect entity.

B. Create a native many-to-many (N:N) relationship. Add the required fields to the conference entity.

C. Create a manual many-to-many (N:N) relationship. Add the required fields to the conference entity.

D. Create a manual many-to-many (N:N) relationship. Add the required fields to the contact entity.

E. Create a native many-to-many (N:N) relationship. Add the required fields to the intersect entity.

Discussion 0

Correct Answer: A Vote an answer

Question #7

In Microsoft Dynamics CRM 2011, which of the following statements about security roles is true?

A. Security roles can be used to restrict access to fields.

B. To view any form, a user must be given explicit access to the form based on security roles.

C. Security roles can be used to vary the fields available to users on forms.

D. Security roles can be used to restrict access to entities, but not to forms.

Discussion 0

Correct Answer: C Vote an answer

Question #8

You need to add a data series to the Top 10 Customers system chart in the Microsoft Dynamics CRM 2011 Opportunities form. What should you do?

A. Create a new chart and add the data series to the new chart.

B. Edit the existing chart to add the data series.

C. Export the existing chart. Modify the XML to add the data series, and then import the chart.

D. Make a copy of the existing chart, and then edit the new chart to add the data series.

Discussion 0

Correct Answer: C Vote an answer

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