Oracle 1Z1-1003 Actual Free Exam Questions & Community Discussion

  • Exam Code/Number: 1Z1-1003
  • Exam Name/Title: Oracle Field Service Cloud Service 2019 Implementation Essentials
  • Certification Provider: Oracle
  • Corresponding Certification: Oracle Service Cloud
  • Exam Questions: 134
  • Updated On: Jul 07, 2026
What configuration is required in order for users to view "Nearby activities" from the Activity List in Mobility?
Correct Answer: A Vote an answer
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Identify three examples of how filters are utilized within Oracle Field Service Cloud.
Correct Answer: A,C,E Vote an answer
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Your customer wants their field technicians to identify potential upsell opportunities for a premium service they offer by asking their customer whether they would be interested in receiving a free three-month trial.
The technician needs to capture and validate customer details to complete this three-month trial. Which three configurations meet this requirement?
Correct Answer: C,D,E Vote an answer
A company has a policy that all their technicians will start their working day at their first job and end their day at the office depot.
What should you set in the system to capture this requirement?
Correct Answer: D Vote an answer
What happens when you enable the assignment parameter "Limit work by points"?
Correct Answer: D Vote an answer
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A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.
They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM.
They do not want the scheduled lunch activities to block these late morning jobs from being routed.
What setting in the route plan is required to meet this requirement?
Correct Answer: C Vote an answer
A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?
Correct Answer: C Vote an answer
You created an event subscription via the Core API and it returned a page identifier of "170322-439 0" along with the subscription ID.
However, when you run a subsequent "Get Events" request using that subscription ID and same page identifier, the following is returned within the JSON-formatted response:

What is a valid reason why the "items" parameter is empty?
Correct Answer: D Vote an answer
You configured an "early morning" time slot between 06:00 and 09:00 for the"Installation' Activity An installation activity with no SLA is assigned to a resource for tomorrow.
Which two statements are correct regarding how activities in Jeopardy will be displayed for this configuration?
Correct Answer: C,D Vote an answer
A customer wants to add or update multiple activities from a single API call from their middleware. Which two options are viable and support the requirement?
Correct Answer: A,D Vote an answer
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