Latest Pegasystems PEGAPCSA84V1 Actual Free Exam Questions & Community Discussion, Page 1

Question #1

Hotspot Question
In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1.

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Question #2

Consider the following requirement:
The patient must be able to modify physician details at any time without impacting primary case processing.
Which configuration satisfies this requirement?

A. Add a primary stage with at least one process to the case life cycle.

B. Add a case-wide optional action to the case life cycle.

C. Add an assignment to the case life cycle.

D. Add an alternate stage with at least one process to the case life cycle.

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Correct Answer: B Vote an answer

Question #3

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?

A. In the Employment Information process add a custom condition to start the process by testing the card type.

B. In the Employment Information process add an Approve/Reject step to test the card type.

C. In the Employment Information process add a card type true/false field to a user view.

D. In the Employment Information process validate card type for continued processing.

Discussion 0

Correct Answer: C Vote an answer

Question #4

You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

A. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours have elapsed.

B. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.

C. Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.

D. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.

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Correct Answer: D Vote an answer

Question #5

Hotspot Question
Consider this scenario:
A new Expense Report is submitted and must be reviewed. This assignment urgency and the initial urgency values are both set to 10.
The SLA starts when the assignment is created.
- If the goal elapses and the assignment is not yet completed, the
assignment urgency is increased by 10.
- If the deadline elapses and the assignment is not yet completed, the
assignment urgency increases by 10.
- If the passed deadline elapses and the assignment is not yet
completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.

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Question #6

While running a process, you notice that a read-only field on a form contains a value.
Which tool allows you to determine if a declare expression was used to calculate the value?

A. Clipboard tool

B. Live UI

C. Declarative network

D. The Tracer

Discussion 0

Correct Answer: D Vote an answer

Question #7

The deadline for responding to all customer requests is eight hours. If the deadline is exceeded, and the request is from a premium customer, the assignment automatically transfers to the department manager.
Which configuration satisfies this requirement?

A. Create a single service level agreement rule with a Transfer escalation action. Use a decision table to test for premium customer service requests.

B. Create a single service level agreement rule with a Transfer escalation action. Use a when rule to test for premium customer service requests.

C. Create service level agreement rules for each customer category. Use a decision table to determine which service level agreement rule to apply to the assignment.

D. Create a single service level agreement rule with a Transfer escalation action. Use the value of a property to calculate the deadline interval.

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Correct Answer: D Vote an answer

Question #8

To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?

A. Use UI controls to validate the entries in the income and liability fields.

B. Use two Edit Validate rules: one for income and one for liability.

C. Use a single Validate rule with two conditions: one for income and one for liability.

D. Use a Validate rule to call two Edit validate rules: one for income and one for liability.

Discussion 0

Correct Answer: C Vote an answer

Question #9

Which business need do you address through delegation?

A. A care supervisor wants to authorize a second opinion for an insurance claim.

B. A general manager must approve catering proposals that exceed EUR5000.

C. A risk officer wants to adjust the income threshold for automobile loans.

D. A service representative must attach the appropriate form when emailing a customer.

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Correct Answer: D Vote an answer

Question #10

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?

A. The user is notified that the maximum urgency has been reached.

B. Service level processing is halted until the assignment is completed.

C. Urgency value remains at 100, but other service level processing continues.

D. Urgency value continues to increment as configured.

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Correct Answer: A Vote an answer

Question #11

Hotspot Question
In the Answer Area, identify the type of data measured in each report.

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Question #12

Which two statements demonstrate the role of a report? (Choose Two)

A. Reports are used to assess process performance.

B. Reports are used to update data in a database.

C. Reports are used to source a list of selectable items while working in an assignment.

D. Reports are used to select items from a list while working in an assignment.

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Correct Answer: A,C Vote an answer

Question #13

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

How do you suspend the Accident Claim case processing until the Vehicle Damage and Body Injury cases are resolved?

A. Add a wait shape to the parent case pausing the parent case until the child cases resolve.

B. Add a 30-day wait to the parent case to allow time for the child cases to resolve.

C. Add a service level agreement to resolve the child cases within 90 days.

D. Add an approval shape to each of the child cases to resolve the cases.

Discussion 0

Correct Answer: A Vote an answer

Question #14

From the employee training portal, an employee opens a new Enrollment case, submits course selections, and receives an email confirmation. There is an error in the email confirmation. You must identify the cause of the error by recording a set of interactions on the portal and testing expected behavior on the data collection fields.
What three steps, when applied in combination, achieve the required testing? (Choose Three)

A. Add field validations on the course selection step.

B. Run a new Enrollment case from the employee training portal.

C. Add stage-entry validations on the Enrollment case fields.

D. Add assertions on the UI elements to verify correct data collection.

E. Create a test case for the employee portal.

Discussion 0

Correct Answer: B,C,D Vote an answer

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