SAP C-BCSCX-2502 Actual Free Exam Questions & Community Discussion

Exam Code/Number: C-BCSCX-2502
Exam Name/Title: SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions
Certification Provider: SAP
Corresponding Certification: SAP Certified Associate

Question #1

Which of the following are associated with SAP Sales Cloud Version 2?
Note: There are 2 correct answers to this question.

A. Coupon campaigns

B. Service orders

C. Opportunities

D. Pricing conditions

Discussion 0

Correct Answer: B,D Vote an answer

Question #2

Which solution can be used to analyze a real-time 360 view of the customer?

A. Enterprise Consent and Preference Management

B. Customer Identity Access Management (CIAM) for Business-to-Business (B2B)

C. SAP Customer Data Platform

D. Customer Identity Access Management (CIAM) for Business-to-Consumer (B2C)

Discussion 0

Correct Answer: C Vote an answer

Question #3

Which of the following features are available in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.

A. Guided selling

B. Omnichannel experience

C. Agent Desktop

D. Billing

Discussion 0

Correct Answer: B,C Vote an answer

Question #4

What are some of the benefits of an integration between SAP Customer Experience and SAP ERP?
Note: There are 3 correct answers to this question

A. Integration value mapping needs to be maintained

B. Integration between SAP CX and SAP ERP is out-of-the-box

C. Integration is GDPR compliant

D. Integration monitoring needs to be centralized

E. Integration caters for error handling and monitoring

Discussion 0

Correct Answer: A,B,E Vote an answer

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