SAP C-C4H510-01 Actual Free Exam Questions & Community Discussion

Exam Code/Number: C-C4H510-01
Exam Name/Title: SAP Certified Application Associate - SAP Service Cloud 1911
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate

Exam Questions: 120
Updated On: Jul 16, 2026

Question #1

To which of the following can you assign a custom report to control its visibility?
There are 2 correct answers to this question.
Response:

A. Business role

B. Work Center

C. User

D. Access context

Discussion 0

Correct Answer: A,B Vote an answer

Question #2

From where can you consume spare parts in SAP ERP for use in an SAP C4C work ticket integration scenario?
There are 2 correct answers to this question.
Response:

A. Consignment stock

B. Plant stock

C. Blocked stock

D. Special stock

Discussion 0

Correct Answer: A,B Vote an answer

Question #3

Which of the following involved parties are supported by default for the installed base and installed base items?
There are 3 correct answers to this question.
Response:

A. Service technician team

B. Customer

C. Employee responsible

D. Sales employee

E. Territory manager

Discussion 0

Correct Answer: A,B,C Vote an answer

Question #4

In which environments can you use integration flows?
There are 2 correct answers to this question.
Response:

A. SAP NetWeaver Process Integration

B. SAP Data Services

C. SAP HANA Cloud Integration

D. SAP BusinessObjects Business Intelligence

Discussion 0

Correct Answer: A,C Vote an answer

Question #5

What are reasons to integrate SAP Cloud for Customer with SAP ERP and SAP CRM?
There are 2 correct answers to this question.
Response:

A. To update products and customer data from SAP cloud to SAP on-premise solutions

B. To run subsidiaries through SAP cloud solutions with shared master data

C. To improve the system performance of SAP cloud and SAP on-premise solutions

D. To enable real-time pricing for SAP Cloud from SAP on-premise solutions

Discussion 0

Correct Answer: B,D Vote an answer

Question #6

Which channel types are supported in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:

A. Consumer to business

B. Employee support

C. Business to business

D. Consumer to consumer

E. Business to consumer

Discussion 0

Correct Answer: B,C,E Vote an answer

Question #7

What is the difference between a business user and an employee?
There are 2 correct answers to this question.
Response:

A. Employees can be assigned access rights and business roles, business users cannot

B. Business users can be created using the data migration template, employees cannot

C. Employees need to be assigned directly to the organizational structure business users do not

D. Business users can be assigned access rights and business roles, employees cannot

Discussion 0

Correct Answer: C,D Vote an answer

Question #8

Which of the following elements is optional when you configure a service level?
Please choose the correct answer.
Response:

A. Milestone

B. Type of service

C. Alert when overdue

D. Ticket priority

Discussion 0

Correct Answer: C Vote an answer

Question #9

Which of the following functions are provided by the SAP add-in for Microsoft Excel?
There are 2 correct answers to this question.
Response:

A. Publish Microsoft Excel workbooks to Microsoft SharePoint from SAP Cloud for Customer

B. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheets

C. Upload to Microsoft Outlook add-in from Microsoft Excel add-in

D. Upload Microsoft Excel workbooks to SAP Cloud for Customer

Discussion 0

Correct Answer: B,D Vote an answer

Question #10

Which item types can you use in installed bases?
There are 3 correct answers to this question.
Response:

A. Text

B. Product

C. Warranty

D. Registered product

E. Object

Discussion 0

Correct Answer: A,B,D Vote an answer

Download Free SAP C-C4H510-01 Demo

Simply submit your e-mail address below to get started with our free demo of your SAP C-C4H510-01 exam.