SAP C-C4H510-04 Actual Free Exam Questions & Community Discussion
What must you consider when you want to upload master data to SAP Service Cloud using templates? Note:
There are 2 correct answers to this question.
There are 2 correct answers to this question.
Correct Answer: A,B
Vote an answer
What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.
Correct Answer: A,C
Vote an answer
A maintenance plan is created with the condition "Every 5 weeks". Based on this condition, a ticket is created on March 1, but ticket processing is delayed.
Which option should you enable on the ticket template to avoid creation of multiple tickets?
Which option should you enable on the ticket template to avoid creation of multiple tickets?
Correct Answer: C
Vote an answer
The system needs to be set up to route all messages from Twitter that get created as service tickets to be handled by a specific team.
Which feature of SAP Service Cloud can help with this?
Which feature of SAP Service Cloud can help with this?
Correct Answer: A
Vote an answer
Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?
Correct Answer: B
Vote an answer
What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?
Correct Answer: B
Vote an answer
Which of the following scoping questions needs to be flagged to enable automatic ticket creation based on incoming e-mails?
Correct Answer: B
Vote an answer
0
0
0
10