SAP C-C4HCX-2405 Actual Free Exam Questions & Community Discussion

Exam Code/Number: C-C4HCX-2405
Exam Name/Title: SAP Certified Associate - Solution Architect - Customer Experience
Certification Provider: SAP
Corresponding Certification: SAP Certified Associate

Exam Questions: 82
Updated On: Oct 23, 2026

Question #1

Which of the following can you use to explore released APIs?

A. SAP Business Accelerator Hub

B. SAP Application Interface Framework

C. SAP Integration Suite

Discussion 0

Correct Answer: A Vote an answer

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Question #2

What can you do with SAP Event Mesh?
Note: There are 2 correct answers to this question.

A. Run prepackaged integration flows for A2A communication.

B. Integrate and extend SAP back ends and business applications inside and beyond the SAP ecosystem.

C. Enable synchronous point-to-point integration.

D. Increase flexibility and scalability with the loose coupling provided.

Discussion 0

Correct Answer: C,D Vote an answer

Question #3

How can SAP Marketing Cloud help customers drive their business? Note: There are 3 correct answers to this question.

A. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.

B. It enables meeting scheduling and opportunity design to increase lead quality and sales revenues.

C. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey.

D. It enables planning and execution of personalized campaigns through various channels like email, SMS, or mobile channels for push notification.

E. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.

Discussion 0

Correct Answer: A,C,D Vote an answer

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Question #4

What is needed in order to create a registered product in SAP Service Cloud?

A. A registration form

B. A serial number

C. An installation point

D. A warranty

Discussion 0

Correct Answer: B Vote an answer

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Question #5

What is used in SAP Service Cloud to capture and organize the services of a company in a hierarchical structure?

A. Categories

B. Types

C. Catalogs

D. Folders

Discussion 0

Correct Answer: C Vote an answer

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Question #6

Which of the following subprocesses are part of the Recruit to Retire (total workforce management) process?
Note: There are 3 correct answers to this question.

A. Avoid unplanned downtime

B. Hire to Retire

C. External workforce

D. Guided buying

E. Travel to Reimburse

Discussion 0

Correct Answer: B,C,E Vote an answer

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Question #7

In SAP Customer Data Platform, what are the two main options for passing the purpose of processing incoming customer data, and how are they fundamentally different?
Note: There are 2 correct answers to this question.

A. Dynamic: The processing purpose is part of the incoming event's data model sent from the source application and mapped to the data privacy processing purpose section.

B. Predictive: The processing purpose is guessed, based on historical data patterns and inferred from past events.

C. Static: The processing purpose is an implicit and predefined legal reason and is inferred from the event type whenever ingested.

D. Manual: The processing purpose is manually added to the customer profile by an administrator.

Discussion 0

Correct Answer: A,C Vote an answer

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Question #8

You need to perform technical services on equipment located at customer sites.
How can you update the structure of equipment installed at a customer location in SAP Service Cloud?

A. Using work ticket management

B. Using workflow rule management

C. Using installed base management

D. Using knowledge base management

Discussion 0

Correct Answer: C Vote an answer

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Question #9

You want to deploy a new SAP Commerce Cloud, composable storefront using the Cloud Portal. Which of the following are prerequisites for success?
Note: There are 3 correct answers to this question.

A. The security settings are configured in the Cloud Portal.

B. The product master data has already been loaded into SAP Commerce Cloud.

C. The Git repository has been configured in the Cloud Portal.

D. The code is working properly locally and it has been pushed to the Git repository.

E. The images for the storefront are available in the Cloud Portal.

Discussion 0

Correct Answer: B,C,D Vote an answer

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