SAP C-TCRM20-72 Actual Free Exam Questions & Community Discussion

Exam Code/Number: C-TCRM20-72
Exam Name/Title: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2
Certification Provider: SAP
Corresponding Certification: SAP Application Associate

Exam Questions: 80
Updated On: Jun 02, 2026

Question #25

You are responsible for data loads of business objects, such as business partners and sales orders, from SAP ERP to SAP CRM.
Where do you apply filters to reduce the data load?

A. In the Customizing objects

B. In the administration console

C. In the BDoc Modeler

D. In the business adapter objects

Discussion 0

Correct Answer: D Vote an answer

Question #26

Which assignments do you have to make in Customizing when setting up the condition technique for pricing?
Note: There are 3 correct answers to this question.

A. Assignment of access sequence to condition type

B. Assignment of condition types to access sequence

C. Assignment of access sequence to pricing procedure

D. Assignment of condition tables to access sequence

E. Assignment of condition types to pricing procedure

Discussion 0

Correct Answer: A,D,E Vote an answer

Question #27

Which of the following describes an accurate SAP CRM user interface strategy?
Note: There are 3 correct answers to this question.

A. Business users use the CRM WebClient UI.

B. Administrators use the SAP GUI.

C. Advanced business users use the SAP GUI.

D. Administrators use the People-Centric UI.

E. Administrators use the CRM WebClient UI.

Discussion 0

Correct Answer: A,B,E Vote an answer

Question #28

Which actions can you perform using the UI Component Workbench?
Note: There are 2 correct answers to this question.

A. Enhance views to redefine controller methods.

B. Perform layout changes using the UI Configuration Tool.

C. Create SAP design objects to change field labels.

D. Launch the Application Enhancement Tool to create new fields.

Discussion 0

Correct Answer: A,B Vote an answer

Question #29

You want to gather information from your customers.
Which option within SAP CRM supports this requirement?

A. Partner Channel Management

B. CRM Web Channel

C. E-mail Response Management System

D. Survey tool

Discussion 0

Correct Answer: D Vote an answer

Question #30

Which of the following are part of a typical SAP CRM service process?
Note: There are 2 correct answers to this question.

A. Billing a service confirmation

B. Performing resource planning for a service confirmation

C. Performing resource planning for a service order

D. Billing a service level agreement

Discussion 0

Correct Answer: A,C Vote an answer

Question #31

Which of the following statements best describes the structure of adapter objects in Customizing?

A. They always contain one or more database tables.

B. They always contain more than two database tables.

C. They always contain exactly one database table.

D. They always contain a maximum of two database tables.

Discussion 0

Correct Answer: A Vote an answer

Question #32

Your customer wants the invoicing of SAP CRM sales orders to be performed by CRM Billing.
Where do you determine that billing takes place in SAP CRM and not in SAP ERP?

A. Transaction type of the sales transaction

B. Item category of the sales transaction item

C. Middleware parameter

D. Leading transaction category of the sales transaction

Discussion 0

Correct Answer: B Vote an answer

Download Free SAP C-TCRM20-72 Demo

Simply submit your e-mail address below to get started with our free demo of your SAP C-TCRM20-72 exam.