Apple 9L0-012 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 9L0-012
Exam Name/Title: Mac Service Certification Exam
Certification Provider: Apple
Corresponding Certification: ACMT

Exam Questions: 100
Updated On: Aug 23, 2026

Question #1

Which of the following desktop Macs supports going into Safe Sleep after four hours of inactivity if the computer is using OS X v10.8.2 or newer?

A. Mac mini (Mid 2011)

B. iMac (Late 2011)

C. Mac Pro (Mid 2012)

D. Mac mini (Late 2012)

Discussion 0

Correct Answer: D Vote an answer

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Question #2

Which section of Apple Service Guide contains a diagram for symptoms related to logic board connectors?

A. Block Diagram

B. Functional Overview

C. Exploded View

D. Quick Checks

Discussion 0

Correct Answer: B Vote an answer

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Question #3

Francine states that she does not see anything on her iMac display when she turns it on. Which of the following should you use first to isolate as either a backlight issue or a video signal issue?

A. A replacement LCD panel

B. A replacement logic board

C. A replacement backlight power board

D. A flashlight

Discussion 0

Correct Answer: A Vote an answer

Question #4

Which of the following is NOT a good step to take when working on-site on a computer'?

A. Place parts on the floor.

B. Check the polarity of the grounded power outlet.

C. Wear a grounded ESD wrist strap.

D. Use a grounded ESD mat

Discussion 0

Correct Answer: A Vote an answer

Question #5

The Mac Pro (Late 2013) enclosure is made of the following polished material that must be handled with care to avoid scratching:

A. acrylic

B. plastic

C. titanium

D. aluminum

Discussion 0

Correct Answer: D Vote an answer

Question #6

Examine the image.

Why is it important to remove the two depicted screws when replacing the hard drive in a MacBook Pro (15-inch, Mid 2012)?

A. You cannot remove the connector on the hard drive if you do not remove these screws.

B. You cannot remove the battery cable with these screws installed.

C. You will damage the logic board if you do not remove these screws.

D. You will prevent strain on the hard drive flex cable by removing them.

Discussion 0

Correct Answer: A Vote an answer

Question #7

Which of the following measurements is an example of an appropriate use of a Multimeter when troubleshooting a Mac?

A. Measure digital signals on the main processor.

B. Measure logic board battery voltage.

C. Measure amount of ESD voltage in the area.

D. Measure amount of AC volts going to the hard drive or SS

Discussion 0

Correct Answer: D Vote an answer

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Question #8

How many simultaneous connections are supported on AirPort Extreme and Time Capsule?

A. 100

B. 10

C. 254

D. 50

Discussion 0

Correct Answer: C Vote an answer

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Question #9

Which of the following diagnostics is a unique test suite for Mac mini Server and Mac Pro Server?

A. AST

B. ASD

C. AHT

D. AXD

Discussion 0

Correct Answer: D Vote an answer

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Question #10

To power on the system, which of the following can be used on the MacBook Pro (Retina, Mid 2012) and MacBook Pro (Retina, 15-inch, Early 2013 and Late 2013) logic boards?

A. Two ports that be activated

B. Two switches that can be flipped

C. Two buttons that can be pressed

D. Two pads that can be shorted

Discussion 0

Correct Answer: C Vote an answer

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