Latest Nokia SDM_2002001030 Actual Free Exam Questions & Community Discussion, Page 4

Question #40

After major software upgrade on an RNC in a mobile network, the Performance Mgt Team has analysed the Performance Mgt data and has noticed a trend of call set-up failures, who now needs to be informed with the MOST urgency?

A. Configuration Management and Network Planning & Optimisation.

B. Configuration Management and Fault Management.

C. Network Planning & Optimisation and Care.

D. Configuration Management and Care.

Discussion 0

Correct Answer: B Vote an answer

Question #41

What are the Performance Management responsibility key areas?

A. Monitor Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report & Report Resource Performance.

B. Escalate resource, Analyze Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report & Report Resource Performance

C. Monitor Resource Performance, Analyze Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report, Control Resource Performance, Report Resource Performance.

D. Monitor Resource Performance, Escalate resource, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Control Resource Performance, Report Resource Performance.

Discussion 0

Correct Answer: C Vote an answer

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Question #42

What is the key function and activities you would undertake to ensure the optimal running of the GNOC?

A. Create an appropriated competence development plan to identify key stake holders who are able to customize the processes of the MS Operations Model.

B. Set-up a competent organization and ensure people are motivated.

C. Apply the MS Operations Model to apply the standard FM process as much as possible and ensure there are competent people to use it.

D. Apply the MS Operations Model to set-up a solid PM process and ensure there enough people able to work with it.

Discussion 0

Correct Answer: C Vote an answer

Question #43

Which of the following is the basic input needed for the negotiation of a contract with a new subcontractor?

A. Procurement is responsible to use existing NSN guidelines in the contract.

B. Assurance of subcontractor delivery capability in terms of resources and previous
performance.

C. Clear PO issuance procedures, payment and acceptance terms.

D. The conditions agreed in the Customer Contract.

Discussion 0

Correct Answer: D Vote an answer

Question #44

What is the purpose of a Project Target Agreement for Network Operations?

A. 1) Full or partial agreement between the Bid Manager and the relevant Operations Manager of the cost baseline and the contract terms at the end of the handover process 2) Operations Manager's formal confirmation that all relevant information from the Bid phase was handed over. 3) Release of the Bid team

B. 1) Agreement between the Operations Manager and his line manager of the targets relevant for Short Term Incentives 2) Operations Manager's confirmation that he is aware of and accepts his incentive relevant objectives.

C. 1) Full or partial agreement between the CT Head and the respective Operations Manager on the cost baseline and the contract terms at the end of the handover process. 2) Ops Mgr's formal confirmation that all relevant information from the Bid phase was handed over. 3) Release of the Bid team

D. 1) Agreement between the Operations Manager and the customer of the operational targets and the contract terms at the start of project execution 2) Formal approval from the customer that the Operations Manager proposed by NSN is considered acceptable from customer's perspective.

Discussion 0

Correct Answer: C Vote an answer

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Question #45

Which statement is MOST correct regarding Governmental Security Regulators?

A. Security regulators are authorised by local governments to provide services for telecom operators and service providers.

B. Security regulators are authorised by local governments to provide guidelines for telecom operators and service providers.

C. Security regulators are appointed by the local government specifically for telecommunications related matters.

D. Security regulators are national governments and their agencies, including law enforcement agencies, national security agencies and export control authorities, etc.

Discussion 0

Correct Answer: D Vote an answer

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Question #46

What is the process framework of the Operations Model?

A. The Process Framework provides suggestions on how to apply the processes within different organization with the related functions in order to deliver the service.

B. The Process Framework is a single cross functional process that allow the interaction of the functions, it highlights possible overlapping between functions and it improve the quality of the service delivery.

C. The process framework view defines the process structure and flows across the functions and the interfaces to other parties in order to deliver the services.

D. The Process Framework provides standard processes which can be used directly for each project in order to deliver the service.

Discussion 0

Correct Answer: C Vote an answer

Question #47

When the contract was signed, NSN did not offer shared delivery from a GDC. How would you go about influencing the customer to consider using NSN's GDC capability?

A. Demonstrate how the GDC can fully replace the Local Service Delivery and team for managing the customer relationship.

B. Use examples to demonstrate the capacity of the GDC in term of network management. Demonstrate that the shared delivery will not cause any damage to the customer business and highlight the shared delivery's advantage for NSN.

C. Use examples that demonstrate the cost and quality benefits we have achieved through shared delivery in other cases.

D. Demonstrate that the GDC enables the sharing of information gained by managing networks for different operators.

Discussion 0

Correct Answer: C Vote an answer

Question #48

Which Network Operations functions require an escalation procedure?

A. All functions based in (G)NOC.

B. All functions of NwOps.

C. Functions related to Care.

D. Functions related to Planning.

Discussion 0

Correct Answer: B Vote an answer

Question #49

Which are the main CM interfaces?

A. FM, PM, NOC management, Field maintenance management, NPO, customer and vendors.

B. FM, Care, NOC management, Field maintenance management, NPO.

C. FM, PM, NOC management, Field maintenance management, SM.

D. PM, NOC management, Field maintenance management, NPO, SM.

Discussion 0

Correct Answer: A Vote an answer

Question #50

What are the main operational functions of the Operations Model?

A. The main operational functions of the Operations Model are Business Management (BM) and Fault Management (FM),OSS Administration

B. The main operational functions of the Operations Model are Business Management (BM), OSS Administration, Configuration Management (CM) and Maintenance

C. The main operational functions of the Operations Model are Business Management (BM), Configuration Management (CM) and Performance Management (PM)

D. The main operational functions of the Operations Model are Fault Management (FM), Configuration Management (CM), Performance Management (PM) and Maintenance

Discussion 0

Correct Answer: D Vote an answer

Question #51

What needs to be included in the cost base line at Gate 4?

A. All costs related to risk contingency plans.

B. All costs related to risk mitigation plans.

C. All risk values captured during risk management workshops.

D. All costs of risk management agreed between the sales account manager and service delivery responsible.

Discussion 0

Correct Answer: D Vote an answer

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Question #52

What BEST describe the CM process?

A. Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, Trouble Ticket reporting, invoicing.

B. Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, data management and integrity.

C. Configuration Management manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, analysis of trends in mobile networks.

D. Configuration Management controls all work orders and trouble tickets; manages and controls changes to the network.

Discussion 0

Correct Answer: B Vote an answer

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