Salesforce Plat-101 Actual Free Exam Questions & Community Discussion
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?
Which Salesforce solution should GCC use?
Correct Answer: C
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Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
Which solution should GCC consider?
Correct Answer: A
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Get Cloudy Consulting (GCC) is experiencing significant performance degradation.
What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?
What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?
Correct Answer: C
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A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory.
Where should the associate go to create a new report for Accounts?
Where should the associate go to create a new report for Accounts?
Correct Answer: A
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Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field toTrade Show'.
What should help the sales reps when they create these lead records?
What should help the sales reps when they create these lead records?
Correct Answer: B
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Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
Correct Answer: A
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A Salesforce associate wants to filter a Lead report by a secondary industry field.
Who would the associate typically work with to get a new field added in their Salesforce org?
Who would the associate typically work with to get a new field added in their Salesforce org?
Correct Answer: A
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Where can a org's service status and performance degradation information be found?
Correct Answer: C
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A Salesforce associate wants to update an opportunity record they just closed. Which relationship is standard as a Lookup field on an opportunity?
Correct Answer: B
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The Health Department wants to gain more insight into its patient data than what Salesforce Dashboards can provide.
Which Salesforce product should the department use?
Which Salesforce product should the department use?
Correct Answer: B
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