WGU Organizational-Behaviors-and-Leadership Actual Free Exam Questions & Community Discussion
Which of the following characteristics is closely associated with informal groups but not associated with formal groups?
Correct Answer: A
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What is a difference between a work group and a work team
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Correct Answer: C
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In organizing a team to develop a new brand image for the company's full line of products, management wanted to assign team members who possessed characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
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Which list specifies common characteristics of effective teams?
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Correct Answer: D
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Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
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Which factors will influence Employee B's perception in this situation?
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Correct Answer: A
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To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
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Which type of conflict resolution technique does this represent?
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Correct Answer: B
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What is one of the forces that plays a particularly important role in sustaining an organization's culture?
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Correct Answer: A
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What is a purpose of employee performance evaluations?
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Correct Answer: B
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A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
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What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
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Correct Answer: C
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